FAQ

Ques.   What is DoIT&C of Rajasthan all about?

Ans.   It one stop source of all IT related information pertaining to the state & highlights the initiatives taken by various government departments in Rajasthan, for creating a better IT infrastructure and user-friendly citizen services. Thus, coordinating between State Government, Semi-Government and Government of India agencies concerned with Information Technology and also coordinating various IT projects taken up in the State Government agencies.

 Ques.   Is there a grievance redressal mechanism?

Ans.   The Rajasthan Sampark Single Point Grievance Redressal System has the jurisdiction over the entire State of Rajasthan, for the purpose of receipt, co-ordination and monitoring of the public grievances arising out of the functioning of the various government organizations. http://sampark.rajasthan.gov.in/

Ques.   How can I apply for employment opportunities in the department?

Ans.   You have to be in touch with the RPSC portal to know about the latest job vacancies in the department and can apply through the portal itself. In case you want to know about the recruitment rules we have provided a section of Recruitment Rules under IT Cadre for your help.

Ques.   What are the options available for people with disabilities to access this website?

Ans.   We have provided a separate section accessibility help available in the footer menu as Accessiblity Statement where you can get all help regarding the same and also options of Help and Screen Reader Access are provided for further assistance. Also, website can be viewed in high contrast colour theme to enhance readability.

Ques.   Where can I find information about the online services available?

Ans.   Go to e-Governance initiatives section on the home page and select Service Delivery Option to know about various services available in Rajasthan.

Ques.   How do I check for status of my application?

Ans.   User can track the status of the applications and services provided by the DoIT&C department and can get updates on them by using m-Services

Ques.  How do I lodge a feedback online?

Ans.   Go to the Feedback option available in the footer menu and fill the feedback form available there and click on submit button.

Ques.  Where can I get information about different departments of State Govt?

Ans.   Go to the Directory section and select the Web Directory Option to view all state departments.

Ques.  Will I get any reply from the department if I fill the feedback form for the website?

Ans.   Yes, you will be reverted back on your provided email ids and contact numbers.

Last Updated on : 01/08/2014